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Case Study – NDR: #5.4.0 - The destination server for this recipient could not be found in Domain Name Service (DNS)
Situation: The client
just installed SBS 2003 and FQDN is
server.chicagotech.local. He uses dyndns.org to create MX pointing to
mail.chicagotech.net. Since he doesn't have a router, he uses the SBS as
RRAS with NAT enabled. He can send email out but not receive from outside.
The internal email works. The outside sender may receive this NDR: 5.4.0:
The following recipient(s) could not be reached: BobLin@chicagotehc.net on 8/15/2005 7:46
AM Troubleshooting:
Analysis: after studying all information carefully, we find the BobLin@chicagoteHC.net doesn’t matches the real domain name BobLin@chicagoteCH.net. To confirm that, we open Exchange System Manager>ChicagoTech>Server>servername>Protocol>HTPP>Exchange Virtual Server. Right-click on Exchange and select Properties. It displays ChicagoTehc.net instead of ChicagoTech.net. (Note: you can’t change the name there and it is grayed out). Solution: run SBS Connect to the Internet Wizard to change the name. Post your questions, comments, feedbacks and suggestions Related Topics
Lost some
sent emails or emails never reach to the recipient Previous Page Next Page |
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