How to Enable Message Tracking in Exchange

How to Enable Message Tracking in Exchange

To troubleshoot messages that are sent over your messaging system, you can use Message Tracking Center in Exchange Server. Message Tracking Center logs information about the sender, the mail message, and the message recipients. Specifically, you can review statistics such as the time the message was sent or received, the message size and priority, and the list of message recipients. You can also log the subject line of e-mail messages. Message Tracking Center searches for all types of messages, including system messages, public folder messages, and e-mail messages.

To enable Message Tracking Center on a server, please follow these steps:

1. Open Exchange System Manager, expand Administrative Groups>domain name>Servers.

2. Right-click the server on which you want to enable message tracking, and then click Properties.

3. On the General tab, select the Enable message tracking check box.

4. To record the subject of any message sent to, from, or through the server, select the Enable subject logging and display check box.

Note:
1) Enabling subject logging causes some performance degradation.

2) Under Log file maintenance, you can prevent the removal of log files or modify the length of time that the log files are kept. The default period that tracking logs are kept is seven days.

3) On servers that process large quantities of mail, the tracking logs grow quickly. Ensure that you have adequate disk space for the log files and for other services or applications that use this disk.

5. Click OK or Apply. You do not need to restart services for this change to take effect.

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